Terms & Conditions

1. Definitions

• “Platform” — the Memorama web application and all associated services.
• “User” — any natural or legal person who accesses and uses the platform.
• “Event Organizer” — a User who creates and manages an event on the platform.
• “Guest” — a person invited to an event who may interact with the QR memory album.
• “Services” — all features offered by the platform, including guest management, seating planning, budget tracking, event notes, co-organizer collaboration, and the QR memory album.
• “Memory Album” — the QR-code-accessible gallery where guests can upload photos, videos, and messages.
• “The Company” — the legal entity operating Memorama. Contact: [email protected].

2. Acceptance of Terms

By accessing and using Memorama, you confirm that:

• You are at least 18 years old or acting on behalf of a legal entity.
• You have full legal capacity to enter into contracts.
• You agree to comply with these terms and all applicable laws.
• You will provide accurate and up-to-date information.

3. Services Offered

Memorama offers the following services:

• Guest list management and RSVP tracking
• Interactive drag-and-drop seating canvas
• Finance and budget tracking
• Event notes
• Co-organizer collaboration (all plans)
• QR code memory album with AI face recognition and grouping
• Public event wall for guest sharing

4. Free & Paid Features

Core event management features — including guest list, RSVP, seating planner, budget tracker, notes, and co-organizer collaboration — are free with no limits on guests or usage.

Paid plans unlock higher memory album limits, additional customization options, and video upload support. Plan details are available on the pricing page and may be updated from time to time with prior notice.

Payments are processed by NETOPIA Payments, an authorised payment institution supervised by the National Bank of Romania. Card details are entered directly on NETOPIA's secure page and are never stored by Memorama.

5. User Responsibilities

By using the platform you agree to:

• Provide accurate and complete information about your events and guests.
• Not use the platform for illegal, fraudulent, or harmful activities.
• Not upload content that infringes third-party rights, is defamatory, or is otherwise unlawful.
• Not attempt to compromise the security or integrity of the platform.
• Maintain the confidentiality of your account credentials.
• Respect the intellectual property rights of the platform.

6. User Content & Memory Album

You and your guests retain ownership of all content (photos, videos, messages) uploaded to the memory album. By uploading content you grant Memorama a limited, non-exclusive licence to store and display it solely for the purpose of providing the service.

The memory album has an expiry date based on your plan. You will be notified before it expires so you can download all your data. Memorama is not liable for content loss after expiry if no download was made.

You are solely responsible for ensuring that content you upload does not violate any laws or third-party rights, including the right to image of the people depicted.

7. Right of Withdrawal

For paid subscriptions, you have the right to withdraw from the contract within 14 calendar days of purchase without providing a reason, in accordance with applicable consumer protection legislation.

To exercise this right, send a clear written notice to [email protected] including your name, account details, and purchase date. Refunds will be processed within 14 days via the original payment method.

8. Limitation of Liability

To the maximum extent permitted by law, Memorama is not liable for:

• Loss or corruption of data resulting from user error.
• Temporary unavailability of the platform due to maintenance or technical issues.
• Content uploaded by users or guests that infringes third-party rights.
• Indirect, incidental, or consequential damages arising from use of the platform.

Our total liability for any claim shall not exceed the amount paid by you for the service in the three months preceding the claim.

9. Intellectual Property

All intellectual property rights over the Memorama platform belong exclusively to the Company, including the source code, architecture, design, user interface, brand name, logo, and all features and content provided by Memorama.

Copying, distributing, or modifying any element of the platform without prior written consent of the Company is prohibited.

10. Modification of Terms

Memorama reserves the right to modify these terms at any time. Changes will be communicated by:

• An in-platform notice at least 7 days before taking effect.
• Email to registered users for material changes.

Continued use of the platform after the changes take effect constitutes acceptance of the revised terms.

11. Applicable Law & Jurisdiction

These terms are governed by Romanian law. For any disputes, the parties will first attempt an amicable resolution within 30 days. The competent courts shall be those in Romania. The following legislation applies:

• Romanian Civil Code
• GDPR — EU Regulation 2016/679
• Romanian Law no. 190/2018 on GDPR implementation
• OUG no. 34/2014 on consumer rights in distance contracts
• Law no. 365/2002 on electronic commerce

12. Contact

For questions about these terms: